Privacy Policy

Information We Collect

Craffteine collects information you provide when you create a formula, place an order, contact us, or apply for creator, affiliate, or lab opportunities. This may include your name, email, phone number, shipping address, formula preferences, ingredient notes, medication or supplement notes, and order details.

How We Use Information

We use your information to review formula requests, prepare quotes, process orders, route production, ship products, provide customer support, improve our services, and communicate with you about your formula or account.

Formula and Health-Related Intake

Information about goals, preferences, ingredients, medications, or supplements is used only to support formula review and customer service. Craffteine does not provide medical advice and does not replace consultation with a qualified healthcare professional.

Sharing Information

We may share information with service providers that help us operate our store, process payments, fulfill orders, route production, ship products, send communications, or manage analytics. We do not sell your personal information.

Payments

Payments are processed through Shopify and approved payment providers. Craffteine does not store full payment card details on our servers.

Contact

If you have questions about this privacy policy or want to contact us about your information, visit our contact page and choose General question.